Return & Refund Policy
At DopeShelf, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer easy returns and refunds under the following conditions.
1. Returns Eligibility
You may return products that meet the following criteria:
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Items must be unused, undamaged, and in their original packaging.
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Returns must be requested within 30 days of delivery.
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Some products (like electronics or opened accessories) may have specific return restrictions—please check the product page for details.
2. How to Return
To return an item:
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Contact us at info@DopeShelf.com with your order number and reason for return.
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Our team will guide you through the return process and provide a return authorization.
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Ship the item back securely to the provided address.
Note: Customers are responsible for return shipping costs unless the item is defective or we shipped the wrong product.
3. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed back to your original payment method within 5–7 business days.
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Shipping fees are non-refundable unless the return is due to our error.
4. Exchanges
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If you want to exchange a product, please contact us at info@DopeShelf.com.
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Exchanges are subject to product availability.
5. Damaged or Defective Items
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If you receive a damaged or defective item, contact us immediately with photos of the issue.
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We will provide a replacement or full refund as quickly as possible.